Support & Help Center
We're here to help! / Wir sind hier, um zu helfen!
Audio problems, loading issues, browser compatibility
Payment issues, credit balance, refunds
Voice settings, pronunciation, speed adjustments
How do I generate my first dialogue? / Wie generiere ich meinen ersten Dialog?
Choose a topic, select your target language and difficulty level, then click 'Generate Dialogue'. Your personalized conversation will appear in seconds!
Why is the audio not playing? / Warum wird das Audio nicht abgespielt?
Check your browser permissions, ensure your speakers are working, and try refreshing the page. Some browsers require user interaction before playing audio.
How do credits work? / Wie funktionieren Credits?
Each dialogue generation uses 1 credit. Credits can be purchased in packages from your account dashboard.
Can I download dialogues? / Kann ich Dialoge herunterladen?
Yes! You can download dialogues as text files or save audio files directly from the audio player.
Languages / Sprachen
Support available in English and German
Support verfügbar auf Englisch und Deutsch